Réserver sur le site en vaut la peine ! Voir les avantages  
Réserver Demander
header-datenschutz

Confidentialité

Politique de confidentialité de www.laveno-hotel.com Cette application collecte certaines données personnelles de ses utilisateurs.

Responsable du traitement des données (Art. 4, par. 7 RGPD)

Antica Ceramica Laveno S.R.L.
Viale de Angeli, 46
21014 Laveno Mombello
Italie

Tél. : +39 0332 667313
E-mail : info@laveno-hotel.com

Types de données collectées

Parmi les types de données personnelles que cette application collecte, soit par elle-même, soit par l’intermédiaire de tiers, figurent : les cookies, les données d’utilisation et l’adresse e-mail. Des détails complets sur chaque type de données personnelles collectées sont fournis dans les sections spécifiques de cette politique de confidentialité ou dans des textes explicatifs affichés avant la collecte des données. Les données personnelles peuvent être fournies librement par l’utilisateur ou, dans le cas des données d’utilisation, être collectées automatiquement lors de l’utilisation de cette application. Sauf indication contraire, toutes les données demandées par cette application sont obligatoires. Le refus de les fournir peut rendre impossible la fourniture des services par cette application.

Dans les cas où cette application indique spécifiquement que certaines données ne sont pas obligatoires, les utilisateurs sont libres de ne pas les communiquer sans que cela n’affecte la disponibilité ou le bon fonctionnement du service. Les utilisateurs qui ne sont pas certains des données personnelles obligatoires sont invités à contacter le responsable du traitement. L’utilisation de cookies – ou d’autres outils de suivi – par cette application ou par les propriétaires de services tiers utilisés par cette application a pour but de fournir le service demandé par l’utilisateur, ainsi que les autres finalités décrites dans le présent document et dans la politique relative aux cookies, le cas échéant. Les utilisateurs sont responsables de toute donnée personnelle de tiers obtenue, publiée ou partagée par l’intermédiaire de cette application et confirment qu’ils ont le consentement du tiers pour fournir ces données au propriétaire.

Modalités et lieu du traitement des Données

Méthodes de traitement

Le Responsable du traitement met en œuvre des mesures de sécurité appropriées pour empêcher l’accès, la divulgation, la modification ou la destruction non autorisés des Données.

Le traitement des Données est effectué à l’aide d’outils informatiques et/ou électroniques, selon des procédures organisationnelles et des modalités strictement liées aux finalités indiquées. Outre le Responsable du traitement, dans certains cas, les Données peuvent être accessibles à certaines catégories de personnes en charge du fonctionnement de cette Application (administration, ventes, marketing, service juridique, administration du système) ou à des parties externes (comme des prestataires de services techniques tiers, transporteurs de courrier, hébergeurs, sociétés informatiques, agences de communication), désignées, si nécessaire, comme Sous-traitants par le Responsable du traitement. La liste mise à jour de ces parties peut être demandée au Responsable du traitement à tout moment.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place
The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.
Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purpose of processing

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Displaying content from external platforms, Interaction with external social networks and platforms, Remarketing and behavioral targeting, Analytics, SPAM protection, Tag Management, Handling payments and Managing landing and invitation pages.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Facebook Ads conversion tracking (Facebook, Inc.)
Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Application.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.

Google AdWords conversion tracking (Google Inc.)
Google AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on this Application.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.

Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In connection with this website, the Google Signals service is also used as an extension of Google Analytics 4. Google Signals collects visitor data from your website in Google Analytics and links it to Google information from accounts of registered users. These must have previously agreed to such a connection in order to receive personalised advertising. The visitor data may include the end user’s location, search history, YouTube history and data from Google partner websites.
It is used to provide aggregated and anonymised statistics on user behaviour across devices.
Personal Data collected: Cookies and Usage Data
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

Google Analytics with anonymized IP (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services
Google may use the Data collected to contextualize and personalize the ads of its own advertising network
This integration of Google Analytics anonymizes your IP address. It works by shortening Users’ IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US
Personal Data collected: Cookies and Usage Data
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

SPAM protection

This type of service analyzes the traffic of this Application, potentially containing Users’ Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.

Google reCAPTCHA (Google Inc.)
Google reCAPTCHA is a SPAM protection service provided by Google Inc.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use .
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.

Tag Management

This type of service helps the Owner to manage the tags or scripts needed on this Application in a centralized fashion.
This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.

Google Tag Manager (Google LLC)
Google Tag Manager is a tag management service provided by Google LLC.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.

Interaction with external social networks and platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.
The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

Remarketing and behavioral targeting

This type of service allows this Application and its partners to inform, optimize and serve advertising based on past use of this Application by the User.
This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
In addition to any opt out offered by any of the services below, the User may opt out of a third-party service’s use of cookies by visiting the Network Advertising Initiative opt-out page.

AdWords Remarketing (Google Inc.)
AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of this Application with the Adwords advertising network and the Doubleclick Cookie.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Google Fonts (Google Inc.)
Google Fonts is a typeface visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.
Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy. Privacy Shield participant.

Mapbox widget (Mapbox Inc.)
Mapbox is a maps visualization service provided by Mapbox Inc. that allows this Application to incorporate content of this kind on its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.

The right of Users

Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise there rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about User’s Personal Data

Legal action
The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System log and maintenance
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How „Do Not Track” requests are handled
This Application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)
Personal information is any information that, directly or indirectly, even in connection with any other information, including a personal identification number, makes an individual identified or identifiable.

Usage Data
The information collected automatically through this Application (also from third-party applications integrated in this Application), including: the IP addresses or domain names of the computers used by the User that connects with this Application, the addresses in URI notation ( Uniform Resource Identifier), the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (successful, error, etc.) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of the pages consulted, to the parameters relating to the operating system and the IT environment of the user.

User
The individual who uses this Application which, unless otherwise specified, coincides with the interested party.

Interested party
The physical person to whom the Personal Data refers.

Data Processor (or Manager)
The physical person, legal person, public administrator and any other entity that processes personal data on behalf of the Data Controller, as set out in this privacy policy.

Data Controller (or Owner)
The physical or legal person, public authority, service or other body that, individually or together with others, determines the purposes and means of processing personal data and the instruments adopted, including security measures relating to the functioning and the use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application
The hardware or software tool through which Users’ Personal Data are collected and processed.

Service
The Service provided by this Application as defined in the relevant terms (if any) on this site / application.

European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.

Cookie
Small portion of data stored in the User’s device.

Legal references

This privacy statement is drafted on the basis of multiple legislative orders, including articles 13 and 14 of Regulation (EU) 2016/679.
Unless otherwise specified, this privacy statement applies exclusively to this Application.

Informativa sull’utilizzo dei cookie

Note d’information au titre de l’art. 13 du Code sur la Confidentialité, rédigée conformément à la Mesure du Garant pour la protection des données personnelles.

Qu’est-ce qu’un cookie ?

Les cookies sont de petits fichiers qui sont téléchargés sur le dispositif de l’utilisateur quand celui-ci visite un site web. A chaque visite successive, les cookies sont renvoyés au site web qui les a créés (cookies de premières parties) ou à un autre site qui les reconnaît (cookies de tierces parties). Les cookies sont utiles car ils permettent à un site web de reconnaître le dispositif de l’utilisateur. Ils ont différentes finalités comme, par exemple, permettre de naviguer de manière efficace dans les pages, se souvenir des sites préférés et, en général, améliorer l’expérience de navigation. Ils contribuent aussi à garantir que les contenus publicitaires visualisés en ligne soient plus adaptés à l’utilisateur et à ses intérêts. Sur la base de la fonction et de la finalité d’utilisation, les cookies peuvent être partagés en cookies techniques, cookies de profilage et cookies de tierces parties.

Cookies techniques
Ces cookies ne nécessitent pas l’accord de l’utilisateur.
Parmi ces cookies techniques nous signalons les cookies essentiels qui habilitent des fonctions sans lesquelles il serait impossible d’utiliser pleinement ce site. Ces cookies sont employés exclusivement pour ce site et sont donc des cookies de première partie. Ils sont sauvegardés sur l’ordinateur de l’utilisateur uniquement lors de la session actuelle. Dans le cadre des cookies techniques nous trouvons aussi les cookies “analytiques”, utilisés pour analyser statistiquement les accès ou les visites du site, qui ont exclusivement des buts statistiques et recueillent les informations en forme agrégée sans aucune possibilité de remonter à l’identification individuelle d’un utilisateur.

Cookies de profilage
Ces cookies nécessitent l’accord de l’utilisateur.
Les cookies de profilage sont utilisés pour recueillir des informations sur l’utilisateur afin d’envoyer des messages publicitaires en ligne avec les préférences manifestées par l’utilisateur pendant sa navigation.

Cookies de tierces parties
Du moment qu’il s’agit de cookies de sites autres que ce site, utilisés pour des finalités spécifiques de ces tierces parties, les informations et les modalités correspondantes pour donner ou refuser l’accord sont disponibles en cliquant sur les liens présents dans la liste des cookies ci-dessous.
Ultérieures informations sur les cookies

Comment puis-je désactiver les cookies ?

Pour désactiver, éliminer ou bloquer les cookies vous pouvez recourir à la configuration du navigateur selon les indications figurant aux liens suivants, mais il faut savoir que, en cas de désactivation, le fonctionnement complet du site pourrait ne pas être assuré.

  • Firefox
  • Internet Explorer
  • Google Chrome
  • Safari

Si vous n’utilisez aucun des navigateurs indiqués ci-dessus, sélectionnez « cookie » dans la section correspondante du guide pour découvrir où se trouvent les données de configuration des cookies. L’utilisateur peut également procéder à la désactivation et/ou à l’effacement des cookies de tierces parties comme décrit dans le site web géré par European Interactive Digital Advertising Alliance (EDAA) à l’adresse www.youronlinechoices.eu.’
Ce site utilise des cookies pour assurer la meilleure fonctionnalité. Veuillez noter qu’en cas de désactivation, toutes les fonctionnalités du site pourraient ne pas être garanties.