Covid Safe Hotel

It feels safe like at home

This year, the advent of spring holds an even deeper meaning for us, a sense of rebirth that manifests itself in the flowering of nature embellishing the lakeshore, but also in the reopening of our hotel. From 26 March, we will finally be back to welcome you with great enthusiasm while ensuring maximum safety. As always, the health of guests and staff remains an absolute priority for us. This is an essential factor and a value that involves a strong work ethic and the conscience of free citizens. We firmly believe it is important to appreciate the beauty of life again, whether it is a holiday, a lake landscape, or an aperitif at sunset.

Once more, we have identified quality as the best response in our plan of action. This is why we have made the Hotel de Charme Laveno one of the safest and most peaceful places on Lago Maggiore. Serenity, peace, intimacy and space to express oneself have always been the guiding themes of our enterprise. Security, irrevocably linked to privacy, is our cornerstone. Below is the detailed list of the measures we have taken.

Highlights for 2021

Small & Charming: with only 30 rooms, we guarantee maximum privacy. Far from crowds and in a privileged position, our hotel ensures intimate tranquillity.

Buffet breakfast: accessible only to guests wearing a mask and protective gloves. With an enveloping sense of protection, and at your own leisurely pace, you can taste our delicious local products.

Infinity Pool: you can swim with the feeling of meeting Lake Maggiore and its mountainous backdrop. One dip is enough to experience a sensation of extreme lightness.

Botanical garden: the place where you can relax while walking, reading a good book in the shade of a tree, admiring the lake. This is place where our hotel celebrates the beauty of nature.

La Pergola Terrace: where you can enjoy breakfast, admire the landscape, let your thoughts wander. A terrace that looks like a balcony overlooking the lake, a terrace like a stage for summer.

Location: the hotel is located in one of the least frequented places on the lake. This means uncontaminated nature, peace, silence, free space. In two words: carefree holidays.

Prevention measures

Who can we host
We want to ensure maximum safety and we trust in your understanding as access is allowed only to guests with a body temperature below 37.5° C measured on site with an infrared thermometer and have not had contact with people with the virus for the last 14 days.
Finally, kindly indicate your check-in time so that we can organize your arrival.

Collaborators
All staff undergo a rapid serological test weekly. In addition, the whole team has their temperature checked, complies with the rules established by law and receives specific training. The heart and soul of our hotel is also our staff, so we ask for your cooperation to help protect their health as well.

Services
With the intention of guaranteeing maximum safety without sacrificing the quality of service, we have adopted the following changes:

  • Room service for a fee (€ 10).
  • Possibility to use the infinity pool while maintaining a safety distance of 1.5 m between people who do are not part of the same group.
  • Group access to the Private Charming Spa is allowed to guests of the same family or occupying the same room (by reservation).
  • The Laveno Fitness Factory is open 24 hours a day: the distance to be respected is 2 m.


Use of mask and additional safety measures
To guarantee safety and protect the health of all, we ask you to wear a mask in the common areas and if the safety distance provided by the Region (1 m) is not respected. The same distance is required between the tables and the loungers. Hand sanitizer gel dispensers are found in all common areas.

Advanced security protocols
We have always paid close attention to cleanliness and safety; now we have adapted further by developing a service protocol that provides for the sanitation of the entire structure.

  • Strict cleaning and sanitizing measures for all areas.
  • Room sanitation with nationally approved products after each departure.
  • Suppliers must follow the safety rules set by the hotel and do not have free access to the structure.
  • Air quality: extra inspections on ventilation systems.

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